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FAQ

Where are you located?

Lower Cape Property Management is currently located in Chatham.   Our property management professionals can be available by appointment.

How do I make Payments?

We accept most major forms of credit cards through the emailed invoice link or auto-payment for home watch services..  If approved a head of time by LCPM's owners, checks can sent by mail to our mailing address: 2699 Main Street South Chatham, MA 02659

How am I Invoiced and what are the Terms?

LCPM invoices weekly for routine services and packages and upon completion for larger projects and one time services.  Invoices are due upon receipt.  Payments not received within 30 days of invoicing date are subjected to a $15 late fee or 1.5% whichever is greater.  Balances past due over 60 days are sent to a 3rd party collections agency for remittance.

 

To better assist our customers we offer a free Customer Service App. From this website you can pay your bill, ask questions, request service, sign up for auto-payments, and report concerns. You can also see your account balance, invoice, and payment history.

Are you Bonded and Insured? Are you Licensed?

Lower Cape Property Management, INC is fully a Bonded and Insured company.  We carry Workmen’s Compensation, General Liability, Bonded and Auto Insurance for our Vehicles.  We are also licensed for Home Watch Services by the Commonwealth of Massachusetts Dept of State Police for Watch Guard Patrol, License #LW0333A

What Services Do You Offer?

LCPM offers Home Watch and Key Holding services with licensed professionals.

Weekly, Bi-Weekly Visiting with a minimum of 4 month contract.

 

If you have a second home or investment property, LCPM can schedule:

  • change-over or spring cleaning services

  • septic service

  • plumbers

  • HVAC services

  • electricians

  • real estate agent for sales or summer rentals

  • handy-man services

  • landscaping and tree work

  • shopping service

  • linen service

  • propane tank exchanges for your BBQ grill

  • power washing

  • roofers

  • event planning

  • concierge services

  • photography sessions

  • delivering welcome baskets and beach gear for guests

  • floral services

  • and more...

What Towns do you Service?

We are in based in Chatham and at this time we only service Chatham, Harwich, Brewster and Orleans.

What Home Watch Plans do you offer?

We offer various plans customized to your home needs.  The most popular plan is the bi-weekly (2x a month) plan . At each visit we fill out a customized to your home report with Geo-stamped and time-stamped photos.  These reports are emailed to you after completion while on site and are also available for viewing on the customer portal or from the mobile device app.

We also offer a weekly home watch package and a key-holding/emergency point of contact plan.